Personalised Conversations (Health Coaching Skills 1) - 8th, 15th, 22nd October and 5th November 2025

Personalised Conversations (Health Coaching Skills 1) - 8th, 15th, 22nd October and 5th November 2025.

9.30 to 13:30 on all training days.

Part 1: 2-day online course (4 modules × 4 hours)

Sessions lead by Emily Boyle and Tracey O'Keeffe.

Your facilitators for the course bring experience and passion for personalised care, health coaching, and integrated working. We aim to create a relaxed, safe, and inclusive space for learning and development. We are committed to assisting you on your learning journey and are available to offer further support and advice.

Please read the information below before booking a place on this course: 

This training is suitable for everyone working in health and care systems, community or voluntary sector who are keen to develop skills to support people in taking greater control of their health and wellbeing. 

The South West Health Coaching Collaborative is excited to offer this valuable learning opportunity to enhance your personalised conversations and health coaching skills. Our Personalised Care Institute (PCI) accredited training and development programmes are designed to help you build confidence and competence in health coaching, enabling you to apply these skills effectively in your work. You’ll experience an engaging and interactive learning journey, supported by experts and featuring plenty of practical exercises. This programme is not just about gaining knowledge—it’s about putting it into practice.

Throughout this journey, you’ll be encouraged to reflect and discover ways to integrate your new skills into your everyday practice. Our goal is to help you feel confident and empowered, while providing opportunities to connect with others and share your experiences. Learning from one another is an essential part of growth.

Collaboration lies at the heart of everything we do. Our training is designed and delivered by experienced health and care professionals who are passionate about improving the experience and outcomes for the people you support.

This course is suitable for:  everyone working in health and care systems, community or voluntary sector who are keen to develop skills to support people in taking greater control of their health and wellbeing. As stipulated in the Workforce Framework, it is a requirement for Health and Wellbeing Coaches to complete Part 1 and Part 2 of this training. We highly recommend that Social Prescribing Link Workers and Care Co-ordinators complete Part 1 as a minimum of their role induction and progress to Part 2 as part of their role development.

The aim of this course is to introduce you to the principles and concepts of personalised conversations and health coaching skills, so that you feel competent and confident to support positive behaviour change based on what matters to the people you support.

Learning Outcomes:

• Understand the principles, roles, benefits, and impact of personalised care. 

• Consider the wider/social determinants of health and their impact on individual well-being. 

• Learn about core principles, strategies, skills, and tools used in health coaching, including behaviour change techniques.

• Explore how health coaching skills can identify a person’s values, motivations, and self-efficacy. 

• Develop the skills to manage expectations and build trust and rapport. 

• Identify opportunities to utilise health coaching skills within your practice.

• Learn to adapt conversations to align with a person's capability, motivation, opportunity, and readiness for change, with the knowledge of behaviour change theory. 

• Tailor your conversations and practice to identify and meet individual needs, ensuring equity, equality, and inclusion. 

• Identify individual strengths and potential barriers to change, and work with resistance and challenge. 

• Demonstrate your skills development throughout each module, with opportunities for skills practice and reflective practice. 

South West Collaborative 

Learning and Development Centre is part of a South West England Collaborative of health and care organisations, drawing together expertise in: - quality assured learning and development provision and health coaching in acute, community, social care, primary, VCSE professional settings. Voluntary Sector Organisation, and Torbay & South Devon NHS Foundation Trust are holding accreditation of this programme.

A workbook will be provided to everyone enrolled on the course, and meeting links will be issued to everyone in the week prior to the first session.  

If there are any queries please contact us: [email protected]